We have a use case where we’d like to have “self service” users (who create VM provisioning requests) and “manager” users (who approve or deny provisioning requests). I’ve been unable to make this work in
I’ve set up my “manager” role to be able to Approve/Deny VM requests (via
Product Features -> Services -> Requests -> Approve and Deny), but whenever they view
Services -> Requests, there are no pending requests shown in the list. (The administrator user does see all the pending requests.)
From the documentation:
After a user creates provisioning request, administrators have the ability to approve the request…
- Does this mean that non-admin users can’t be granted access to approve/deny requests?