Error: Source Template/Vm with id [2] has no EMS, unable to provision

Hello,

When I submit a request through our service catalog to provision a VM, it fails with:

Error: Source Template/Vm with id [2] has no EMS, unable to provision

I found here where this error is raised. It looks like ext_management_system = nil. Does that mean there’s some issue integrating with my provider?

I found the error in the evm.log file, but it’s not very enlightening, at least not to me:

Any pointers? THANKS!

It looks like you’ve possibly picked a template that’s been archived (deleted from the underlying EMS, but the template object still exists in MIQ as a historical record). Check the template’s icon in the MIQ WebUI, if it’s archived the top-right tile quadrant will look like a box with a lid, i.e.

archived_template

Hope this helps
pemcg