Error when creating Service Catalog Item


#1

Hi all,

I setup a brand new ManageIQ server and I’m trying to create service catalog Items but I keep getting an error during the creation process. When I am filling out the Request Info tab, and then select properties, ManageIQ throws an error.

Error text:

undefined method `[]’ for nil:NilClass [miq_request/prov_field_changed]

   [----] F, [2014-08-18T20:15:53.693013 #1180:718004] FATAL -- : Error caught: [NoMethodError] undefined method `[]' for nil:NilClass
/home/miqbuilder/manageiq/vmdb/app/views/miq_request/_prov_dialog_cloud_quota.html.erb:6:in `_app_views_miq_request__prov_dialog_cloud_quota_html_erb___1451852025647632499_76571140'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/template.rb:145:in `block in render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/notifications.rb:125:in `instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/template.rb:143:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/partial_renderer.rb:265:in `render_partial'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/partial_renderer.rb:238:in `block in render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `block in instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/notifications.rb:123:in `block in instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/notifications.rb:123:in `instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/partial_renderer.rb:237:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/renderer.rb:41:in `render_partial'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/renderer.rb:15:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/helpers/rendering_helper.rb:24:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/prototype-rails-3.2.1/lib/prototype-rails/rendering.rb:8:in `render_with_update'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/haml-4.0.5/lib/haml/helpers/action_view_mods.rb:12:in `render_with_haml'
/home/miqbuilder/manageiq/vmdb/app/views/miq_request/_prov_dialog.html.erb:89:in `_app_views_miq_request__prov_dialog_html_erb___1760257854618159675_78110040'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/template.rb:145:in `block in render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/notifications.rb:125:in `instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/template.rb:143:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/partial_renderer.rb:265:in `render_partial'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/partial_renderer.rb:238:in `block in render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `block in instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/notifications.rb:123:in `block in instrument'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/notifications.rb:123:in `instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/abstract_renderer.rb:38:in `instrument'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/partial_renderer.rb:237:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/renderer.rb:41:in `render_partial'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/renderer/renderer.rb:15:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_view/helpers/rendering_helper.rb:24:in `render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/prototype-rails-3.2.1/lib/prototype-rails/rendering.rb:8:in `render_with_update'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/haml-4.0.5/lib/haml/helpers/action_view_mods.rb:12:in `render_with_haml'
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/home/miqbuilder/manageiq/vmdb/app/controllers/application_controller/miq_request_methods.rb:39:in `block (2 levels) in prov_field_changed'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/prototype-rails-3.2.1/lib/action_view/helpers/prototype_helper.rb:152:in `instance_exec'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/haml-4.0.5/lib/haml/helpers/action_view_xss_mods.rb:5:in `with_output_buffer_with_haml_xss'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/prototype-rails-3.2.1/lib/action_view/helpers/prototype_helper.rb:151:in `initialize'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/renderers.rb:35:in `block in _handle_render_options'
/home/miqbuilder/.rvm/rubies/ruby-1.9.3-p547/lib/ruby/1.9.1/set.rb:222:in `block in each'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/renderers.rb:28:in `render_to_body'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/compatibility.rb:50:in `render_to_body'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/abstract_controller/rendering.rb:88:in `render'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/instrumentation.rb:40:in `block (2 levels) in render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/core_ext/benchmark.rb:5:in `block in ms'
/home/miqbuilder/.rvm/rubies/ruby-1.9.3-p547/lib/ruby/1.9.1/benchmark.rb:295:in `realtime'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/instrumentation.rb:40:in `block in render'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/instrumentation.rb:83:in `cleanup_view_runtime'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activerecord/lib/active_record/railties/controller_runtime.rb:24:in `cleanup_view_runtime'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/instrumentation.rb:39:in `render'
/home/miqbuilder/manageiq/vmdb/app/controllers/application_controller/miq_request_methods.rb:25:in `prov_field_changed'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/abstract_controller/base.rb:167:in `process_action'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/action_controller/metal/rendering.rb:10:in `process_action'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/actionpack/lib/abstract_controller/callbacks.rb:18:in `block in process_action'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/activesupport/lib/active_support/callbacks.rb:513:in `_run__492730959668355219__process_action__4423834430563520589__callbacks'
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/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/railties/lib/rails/rack/log_tailer.rb:17:in `call'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/thin-1.3.1/lib/thin/connection.rb:80:in `block in pre_process'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/thin-1.3.1/lib/thin/connection.rb:78:in `catch'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/thin-1.3.1/lib/thin/connection.rb:78:in `pre_process'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/thin-1.3.1/lib/thin/connection.rb:53:in `process'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/thin-1.3.1/lib/thin/connection.rb:38:in `receive_data'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/eventmachine-1.0.3/lib/eventmachine.rb:187:in `run_machine'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/eventmachine-1.0.3/lib/eventmachine.rb:187:in `run'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/thin-1.3.1/lib/thin/backends/base.rb:61:in `start'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/thin-1.3.1/lib/thin/server.rb:159:in `start'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/rack-1.4.5/lib/rack/handler/thin.rb:13:in `run'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/gems/rack-1.4.5/lib/rack/server.rb:268:in `start'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/railties/lib/rails/commands/server.rb:70:in `start'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/railties/lib/rails/commands.rb:55:in `block in <top (required)>'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/railties/lib/rails/commands.rb:50:in `tap'
/home/miqbuilder/.rvm/gems/ruby-1.9.3-p547/bundler/gems/rails-8cf411ee95e7/railties/lib/rails/commands.rb:50:in `<top (required)>'
script/rails:6:in `require'
script/rails:6:in `<main>'

#2

HI Mandeep, thanks for using our app!

When you get this error, are you adding service items for an Amazon provider? If so, it looks like you ran into a bug that we just recently found ourselves.

If you’re up to trying, here’s the patch that should fix the error you’re seeing. https://github.com/ManageIQ/manageiq/pull/365.patch

If you want to try, but need help applying the patch, let us know and we can help.

Thanks Mandeep!


Greg


#3

Thanks Greg,Yes, my provider is Amazon and this occurs when I try to add service items for an Amazon provider. I’ll try to deploy the patch today.


#4

Hi Greg,

I was able to test the fix and I did not get an error. The fix had already been committed to the manageIQ branch in GitHub so I just pulled the code and deployed it.

thanks!


#5

Excellent! Glad to hear.

Let us know if you run into any more snags.


Greg