I have a question related to service catalog item visibility for users assigned to different tenants.
In my environment I have the following tenant structure:
Acme (Root Tenant)
Acme -> Department-A (Project of Acme)
Acme -> Department-B (Project of Acme)
I have the following department tags:
I have the following groups in Active Directory configured:
Department_A_Users (Assigned to Tenant Department-A, Tagged Department: Department-A)
Department_B_Users (Assigned to Tenant Department-B, Tagged Department: Department-B)
Given the following two Users:
Jack member of Department_A_Users
Jill member of Department_B_Users
Jack creates a service catalog item called “Automation” which gets placed in the tenant Department-A.
Jack tags the service catalog item with Department: Department-B
Jill logs into MIQ->Services->Service Catalogs however she cannot see the service catalog item called “Automation”
How can Jack in Department-A share his catalog item with Jill in Department-B ?