I have a service catalog with catalog item type is “Ansible Tower”.
To get auto-approve, it is taking time - 4 to 5 mins
After auto-approve to trigger the Ansible Tower Job, it is taking time - 9 to 10 mins
Note: I am not getting message for provisioning but I am getting message for auto-approved in Notification events.
In Services -> Request -> Request details,
Status - Error
Request State - Finished
Requester - Administrator
Request Type - Service Provision
Last MessageServer - Service [xyz-20201101-232006] Step [post4] Status [Processing Post4 Customizations] Message [Processed Post3 Customizations]
but in Services -> My Services -> Services
State - Error in provisioning
Status - successful
Please help me to troubleshoot why it is taking so long time to trigger Ansible Tower job and reason for Error in Requests details even though Ansible tower job is successful.