Incorrect Operating System displayed

We are using the following Manageiq appliance version:

We have a physical provider configured for our VMware, however it displays our Windows Server 2016 guests as being Windows Server 2012. Any idea how we resolve this?

Thank you in advance

The guest operating system type will show the type defined in vCenter for the VM container (such as “Microsoft Windows Server 2016 (64-bit)”) unless a SmartState Analysis has been run on the VM, in which case it’ll show the actual OS name (e.g. " Windows Server 2016 Standard").

It may be that your VM container type is incorrectly defined, you should be able to check this in the vSphere console.

hope this helps,