[MiqException::MiqProvisionError]: Customization Specification [] does not exist

Support
,
#1

Hi, I installed jansa-2 to see if this was fixed.
It is, but now I can’t provision vSphere VMs anymore…
I configured the “customize” tab of my services in this way:

2020-11-05 17_17_11-ManageIQ_ Cataloghi
2020-11-05 17_17_11-ManageIQ_ Cataloghi1065×680 26.7 KB

But when the VM provisioning starts it errors out with:
[----] I, [2020-11-05T12:10:15.248099 #6810:2aeba824d95c] INFO – : Q-task_id([r2259_miq_provision_3348]) MIQ(ManageIQ::Providers::Vmware::InfraManager::Provision#build_customization_spec) Sysprep customization option set to [fields]
[----] I, [2020-11-05T12:10:15.248127 #6810:2aeba824d95c] INFO – : Q-task_id([r2259_miq_provision_3348]) MIQ(ManageIQ::Providers::Vmware::InfraManager::Provision#load_customization_spec) Using customization spec
[----] I, [2020-11-05T12:10:15.250060 #6810:2aeba824d95c] INFO – : Q-task_id([r2259_miq_provision_3348]) Starting Phase <provision_error>
[----] E, [2020-11-05T12:10:15.264267 #6810:2aeba824d95c] ERROR – : Q-task_id([r2259_miq_provision_3348]) MIQ(ManageIQ::Providers::Vmware::InfraManager::Provision#provision_error) [[MiqException::MiqProvisionError]: Customization Specification does not exist.] encountered during phase [start_clone_task]
[----] I, [2020-11-05T12:10:15.276310 #6810:2aeba824d95c] INFO – : Q-task_id([r2259_miq_provision_3348]) Child tasks finished but current task still processing. Setting state to: [finished]

2 Likes
#2

Thanks for reporting this @c.mammoli! I’ll take a look, I think the issue is the handling of no selected customization spec is still trying to look one up.

#3

Any news on this? This is causing problems for us as well…

#4

Sorry! This fell off my radar because there wasn’t a github issue opened. I’m working on this now I’ll update when I confirm the fix