I provision VMs from a catalog associated with a dialog.
I’ve managed to make sure that there is an approval on every VM creation request.
However I would like 2 emails to be sent :
- one to the approver indicating that a request has been submitted and that it should be validated or not
- one to the requester indicating that the request has been accepted or not
The approver and the requester have of course 2 different mails.
I can receive an email when the request is validated. (because the user has the email address in his profile) and I suppose that this is done through : System/Notification/Email/ServiceTemplateProvisionRequestRequesterDenied
I think we should send this mail to the approver but it is impossible :
It’s the same for : System/Notification/Email/ServiceTemplateProvisionRequestRequesterPending
I can’t got a mail from this instance too.
How can I do it ?
Thank you for your help.